Terms and Conditions

RUDE LABS PVT LTD (“Rude Labs”, “we”, “us”, or “our”) provides custom software development, web and mobile application development, product design, AI-powered platforms, SaaS solutions, and digital marketing services to businesses and individuals.

These Terms apply to every visitor to our website and to every client who engages us for services, including any proposals, quotations, statements of work, or agreements we enter into with you. Where a signed agreement or statement of work conflicts with these Terms, the signed document will prevail for that engagement.

You may browse our website and submit enquiries through the contact forms provided. You agree to provide accurate information and not to use our website for any unlawful purpose, to transmit spam or malicious code, to attempt to gain unauthorized access to our systems, or to interfere with the normal operation of the site.

We may modify, suspend, or discontinue any part of the website at any time without notice.

Scope: The specific services, deliverables, timelines, and fees for any engagement will be set out in a written proposal, quotation, or statement of work agreed between us. Anything not expressly included in that document is outside the agreed scope.

Change requests: Additions or changes to an agreed scope may affect timelines and fees, and will be quoted separately before work begins.

Client inputs: Timelines assume you provide the content, access, approvals, and feedback we reasonably require. Delays in receiving these may shift delivery dates accordingly.

Third-party dependencies: Some deliverables depend on third-party platforms, APIs, hosting providers, app stores, or advertising networks. We are not responsible for changes, outages, pricing changes, or approval decisions made by those third parties.

Where an engagement or product requires registration, you must be at least 18 years of age and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please notify us promptly of any unauthorized use.

Fees are as stated in the applicable proposal, quotation, or statement of work. Unless agreed otherwise, invoices are payable within the period stated on the invoice, and all fees are exclusive of applicable taxes, which will be charged as required by law.

Payments may be collected through designated third-party platforms (for example, Razorpay, Stripe, or other specified channels). Those platforms have their own terms and privacy policies, and any transaction fees or currency conversion charges they apply are your responsibility.

We may pause work or withhold delivery on materially overdue accounts after giving you notice.

Advance payments and deposits are non-refundable, as they reserve delivery capacity and cover work commenced on your engagement.

If you cancel an engagement in progress, you remain liable for all work completed and all costs committed on your behalf up to the date of cancellation. Any balance held that exceeds this amount will be returned to you.

Fees for completed and delivered work, third-party costs already incurred on your behalf (such as licenses, hosting, domains, or advertising spend), and payments made through third-party platforms in accordance with their own policies are non-refundable.

Approved refunds are processed to the original payment method within a reasonable period.

All content on this website, including our name, logo, text, graphics, and design, is owned by RUDE LABS PVT LTD or its licensors and may not be copied or reused without our written permission.

On full payment of all applicable fees, ownership of the final deliverables created specifically for you transfers to you, unless the applicable agreement states otherwise. We retain ownership of our pre-existing tools, frameworks, libraries, and know-how used to produce those deliverables, and grant you a license to use them as part of the deliverables. Third-party and open-source components remain subject to their own licenses.

Unless you tell us otherwise in writing, we may reference your project and display non-confidential work in our portfolio.

You confirm that any content, data, or materials you provide to us do not infringe the rights of others and comply with applicable law, and that you hold the necessary rights and permissions for us to use them in delivering the services.

We expect respectful and professional conduct in all interactions. We reserve the right to suspend or terminate an engagement, or to remove any participant from our activities, in cases of abusive, disruptive, or unlawful behavior.

Each party agrees to keep the other’s non-public business, technical, and commercial information confidential and to use it only for the purposes of the engagement. This does not apply to information that is already public, is independently developed, or must be disclosed by law.

Our website and applications may contain links to or content from third-party websites and services. We do not control these and are not responsible for their content, availability, or practices. Accessing them is at your own risk and subject to their terms.

We will perform our services with reasonable skill and care. Beyond this, our website and services are provided on an “as is” and “as available” basis, and we do not warrant that they will be uninterrupted, error-free, or that they will achieve any particular business, ranking, traffic, or revenue outcome.

To the maximum extent permitted by law, Rude Labs will not be liable for any indirect, incidental, special, or consequential loss, including loss of profits, revenue, business, goodwill, or data.

Our total aggregate liability arising out of or in connection with an engagement will not exceed the total fees paid by you to us for that engagement in the three months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

Either party may terminate an engagement by written notice if the other party commits a material breach and does not remedy it within a reasonable period after being notified. On termination, you remain liable for all work completed and costs committed up to the termination date, and the sections of these Terms intended to survive termination will continue to apply.

We may update these Terms from time to time. The revised version takes effect when published on this page, and the “Last Updated” date above will reflect the change. Continued use of our website or services after that date constitutes acceptance of the updated Terms.

These Terms are governed by the laws of India. The courts at Dehradun, Uttarakhand shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, subject to any dispute resolution process agreed in a signed agreement between us.

If you have questions about these Terms, please get in touch:

RUDE LABS PVT LTD
Kh. No. 138, Galaxy Tower, Gms Road, Shewla Kalan, Majra, Dehradun, Uttarakhand, India, 248171

Email: info@rudelabs.in
Phone: +91-9808888102